Keep the account and server together
- On your original device, note your character’s UID, server and the Aniimo Pass email you intend to keep.
- On PS5, compare that server with the PSN registration-region table below before starting the first login.
- Choose the matching platform instructions below. Steam’s later Email Link, console first login and new-user mobile linking have different restrictions.
This checklist helps you verify the intended character; it does not transfer or merge progress between servers.
Steam: email linking
The September FAQ allows email linking after the first login on Steam, including for an account used in the beta. On consoles, an existing Pass must be linked at the first login.
- Launch through Steam and use the prompt to link your Aniimo Pass email account.
- If you skipped that prompt, use the in-game Email Link page.
PS5 and Xbox: first login matters
- Before launching, confirm which existing Aniimo Pass you want to use.
- Use a PSN or Microsoft account that has never logged into Aniimo.
- Link the existing Pass when the first-login popup appears.
- On PS5, check the PSN region-to-server mapping before linking.
If you already skipped the console popup, the FAQ does not provide a self-service way to attach an existing Pass afterward. Contact official support about your account. The later Email Link option applies to Steam.
PSN regions and progress
These are examples from the official table, not the complete list. PS5 uses the PSN account’s registered region, not your current physical location. Check the full table in the source for any other country or region.
Progress on different servers is independent. Linking the right email cannot merge an America character with an Apac character.
| Server | Examples of PSN registration regions |
|---|---|
| America | United States, Canada, Brazil, Mexico |
| Europe | United Kingdom, Germany, France, South Africa, United Arab Emirates |
| Apac | Japan, Korea, Australia, India, Singapore, Hong Kong SAR, Taiwan Region |
Third-party and mobile first-time linking
The September 15 reward notice limits the first-time email-linking opportunity to new users signing in through third-party channels or mobile. If you skipped it, contact official support. Do not assume Steam’s later Email Link option applies to another channel.
If you already have a character you need to keep, ask support before unlinking or starting over. Linking cannot merge characters across servers.
Preorder rewards after linking
Claim each preorder on the console platform where it was purchased. The mail goes to the first character created on that console account. Linked accounts can use claimed items on other platforms within the same server.
A PS5 pack and an Xbox pack can both be claimed with the same Pass when the purchasing console accounts are linked correctly. The FAQ does not confirm whether every paid currency balance transfers between stores.
Returning beta player: email login is not Google sign-in
For test rewards, the September 15 notice recommends entering the test email manually and using its verification code. Selecting Google/Gmail as a third-party login is a different route, even when the visible email address looks the same.
Before creating a live character, the notice gives Login Screen → Account Center → Account Management → Email to link the test email. For Steam test accounts, the September 22 FAQ directs you to link your Aniimo Pass email through the Steam login prompt or in-game Email Link page. If you already have a character you need to preserve and linking is unclear, contact Support before changing accounts. Do not follow an unlink-and-start-over sequence expecting it to preserve your character.
Check before switching accounts or servers
| Your goal | Check first | Result to verify |
|---|---|---|
| Continue on another device | Use the intended linked Pass and the same server; follow that platform’s first-login rules. | Compare the UID and progress with the original device. |
| Sign in through a different method | Record the original UID, server and linked method. A matching displayed email does not prove it is the same account. | The original character appears before you continue playing. |
| Play on another server | Progress is separate. Linking does not move or merge characters. | Check which server and character are selected. |
| Unlink or recover a mistaken console link | Contact official Support with the platform, UID and server before changing the link. | Support confirms the recovery route for your account. |
A repair or reinstall does not change account-linking restrictions. Keep your original character details before trying another login.
Confirm the link and troubleshoot missing progress
| What you see | What to do next |
|---|---|
| Expected character appears | Compare its UID, server and progress with your original device before continuing. |
| Character creation or a different character | Stop before creating a new one. Compare login method, linked Pass and server with the original device; a matching display email alone is not enough. |
| Correct Pass, wrong PS5 server | Recheck the PSN registered region. Account linking does not move or merge the character. |
| Console popup was skipped | The FAQ says an existing Pass cannot be linked afterward. Ask Support about your situation; a repair or reinstall is not a documented workaround. |
| New-user mobile / third-party email prompt was skipped | Contact Support: the notice says that first-time option cannot be reopened. |
| Linked character present, test reward absent | Check test-email eligibility and ask Support to preserve the current character. Linking does not restore wiped beta progress. |
Provide the affected platform, server, UID and error to official Support. Do not send passwords or verification codes.